![]() ![]() Hence, the main objective of this study is to investigate the CSFs for palm oil industry benchmarking implementation. However, there are few empirical research conducted using benchmarking technique and obviously, there are no studies that clearly demonstrate the benchmarking critical success factors (CSFs) specifically for palm oil industry. Benchmarking implementation can be used to identify operational, strategic gaps and to search for best practice that would reduce the gap. In order to sustain and stay competitive, this industry needs to continuously improve its productivity and process efficiency. Palm oil industry is the backbone of Malaysian commodities market that contributed to the nation economic stability. Empirical analysis on the critical success factor for benchmarking implementation in palm oil industry.wm.pdf ![]()
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